Here at Held, we consider our mediation and faciliation services to be processes of mutual care. This refers to providing spaces for dialogue and conversation where all participants are given the same care and consideration, where everyone has entered into freely and can choose to disengage with at any time.

- It’s collaborative instead of antagonistic

-It’s leaning on eachother in a different, more human way

-It elicits personal clarity, encourages innate decision-making, is led in an organized and supported way.

-Is more affordable and less time consuming than traditional litigation.

It’s not uncommon to avoid conflict in our lives- we’ve ALL been there- but it has a way of showing up, no matter how much we try to ignore it.

For many, conflict feels complex. We are full of emotions ranging from anger to sadness, retreating within to lashing out. We can feel buried by the weight of the roadblocks that the conflict has put up and even further alienated by the person at the other end of it.

Oftentimes, the further we avoid the conflict the more entrenched in it we become. We can’t see a way out.

Mediation with Held can help you to change that.

How? It’s in Lucille’s process, her expertise, and knowledge about conflict- not only the legal aspects, but also the psychological, physical, and emotional implications that it has as well.

Lucille will support you through- point blank. And, if she can’t, she will find and refer you to someone who can.

Without judgement or expectations, Held and Lucille are here to help you take the weight off.

1. You're stuck and struggling in a negative, uncomfortable place. You're unsure of what to do, but know this isn't it.

2. The conflict is distracting- it's taking up too much of your time and energy.

3. You want to make your own decisions, value your own voice, and want to trust your intuition.

4. You're open to hearing from the other side in order to get to the root of the issue and find common ground.

5. You want to be a part of a process of mutual care; you believe that conflict can be generative.

“Conflict is a meeting place. It is a state of discomfort that reveals to me what I care about, what no longer feels acceptable, and the boundaries that need to be set. When energies clash, the point of collision introduces me to a generous teacher. Conflict invites depth, and encourages me to put the sticky, complex and liberating act of honesty into practice. It is an opportunity to regenerate our relationships or allow them to come to an end. While communion is imperfect, moving through conflict shows us the core of our care.”

-Mimi Zhu

Here at Held we believe that conflict doesn't have to be a roadblock. Instead, with our support it can be a journey of tranformation, growth, and healing.